Sales Support & Customer Service Executive (Freight Forwarding)

Noatum Logistics · 📍 Badung, Bali, Indonesia · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
USD 3000 - 4000
Noatum Logistics is seeking a dedicated Sales Support & Customer Service Executive to join our team. This role is crucial in providing excellent customer service and supporting our sales team in achieving their targets. The ideal candidate will have a passion for logistics and a commitment to delivering exceptional service to our clients.

📋 Tanggung Jawab Pekerjaan

Provide exceptional customer service to clients, ensuring their queries and concerns are addressed promptly and professionally.,Support the sales team by assisting with client communications, negotiations, and contract preparations.,Maintain accurate and up-to-date records of client interactions and transactions.,Assist in the organization and preparation of shipments, including documentation and customs clearance.,Coordinate with internal teams to ensure smooth and efficient handling of shipments.,Stay updated with industry trends and regulations to provide informed advice to clients.,Participate in team meetings and contribute to the development of sales strategies and customer service initiatives.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Logistics, or a related field.,Minimum of 2 years of experience in customer service or sales support in the logistics industry.,Strong communication and interpersonal skills.,Proficiency in English, both written and spoken.,Familiarity with freight forwarding processes and procedures.,Ability to work well under pressure and meet tight deadlines.,Computer literacy, particularly in Microsoft Office and logistics management software.

🛠️ Keahlian

Customer serviceSales supportCommunicationLogistics managementProblem-solvingTeamworkTime management
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